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Part of Support

Installation, maintenance and IT support

On-site installation, full configuration of equipment, written documentation and a maintenance agreement. We install what we supply and take direct responsibility for how it works.

Installed by our engineers Support under contract Kosovo · Albania
Cable trays and on-site installation work by 3IT.solutions Our installation
Cable trays and on-site installation work by 3IT.solutions

Why it matters

Technology equipment rarely fails on the day it is bought. Faults appear months or years later, often on a working day when the technician who installed it no longer answers the phone and nobody in the company knows where the router or server passwords are.

Without documentation and a permanent partner, every small repair turns into a large cost and lost days.

How we work in practice

Our team comes to your premises, in Kosovo or Albania, and carries out the installation according to the agreed plans. At the end you receive the full documentation: how every cable is connected, which IP addresses are in use and what the administrator passwords are.

Under the service agreement we carry out regular checks and respond within the response time set in the contract. You have the security of a professional team that knows your equipment and stays with you.

No-obligation consultation

Tell us what is not working, or what you want to build.

One message or one call. We come to you, we look at what you have, and we tell you plainly what it needs.

Online response within 15 minutes Engineers on site