Kosovo Head office
Fushë Kosovë
Physical Address Rr. Tahir Zemaj, Fushë Kosovë
Phone +383 48 30 22 40
E-mail [email protected]
Every IT service your business needs: networks, cameras and alarms, access control, barriers and turnstiles, software and automation.
10+
Years exp.
3-in-1
Hardware · Software · Support
<15 min
Online response
RKS · AL
Field coverage
Three layers
Three layers. One responsibility.
Equipment, software and the people who keep both running, from one company under one contract.
Equipment & Infrastructure
Hardware
Equipment we supply, install and stand behind.
Systems & Cloud
Software
Cloud, security and backup, configured and kept current.
Included Services
Monitoring and support
Support
Continuous monitoring and one team responsible for the whole stack.
Services directory
Ten services, three layers
Each one is something we install, configure, document and remain responsible for.
Hardware
Network Solutions
Design and installation of business networks: switches, routers, firewall, VLAN segmentation, VPN between offices and automatic switchover to a backup line (dual-WAN failover). Your network keeps working and is clearly documented.
Details & Scope→Wi-Fi Solutions
Full, stable Wi-Fi coverage for offices, warehouses and business premises. Professional access points, seamless roaming and separate networks for staff and visitors.
Details & Scope→Server & Virtualization
Physical server configuration and virtualization with Proxmox, VMware or Hyper-V. Accurate capacity planning, safe data migration, RAID disk protection and continuous monitoring.
Details & Scope→Cameras, Access Control and Alarms
IP cameras with verified recording, card or biometric access control and alarms with sensors. All connected in one system, tested on site and under monitoring.
Details & Scope→Barriers and turnstiles
Car park barriers and pedestrian turnstiles, so only the right people get into your building. We install them, connect them to your cameras and maintain them.
Details & Scope→
Software
Cloud (AWS, Azure, Google)
Cloud services on AWS, Azure and Google Cloud, plus Microsoft 365 for email and teamwork. Safe migrations with no data loss and management of staff accounts.
Details & Scope→Cybersecurity
Protection of your computers, servers and network from cyber attacks: precise firewall configuration, centrally managed antivirus on every device, two-step verification (MFA) and regular security updates.
Details & Scope→Backup & Disaster Recovery
Safe data protection with the 3-2-1 strategy: three copies on two different devices and one immutable copy in the cloud. We regularly test and document restores so you can rely on them.
Details & Scope→
Support
Monitoring & Alerting
Continuous monitoring of your network, servers and devices. Immediate alerts when a device is overloaded or stops working, so the fault is fixed before work in the office stops.
Details & Scope→Installation, Configuration & Support
On-site installation, full configuration of equipment, written documentation and a maintenance agreement. We install what we supply and take direct responsibility for how it works.
Details & Scope→
- What sets us apart
Automation & Integration
We connect programs and devices that cannot talk to each other on their own: API links between programs, warehouse sensors, automatic reports and dedicated scripts. Remove repetitive manual work and avoid human error.
Key Capabilities- API integrations between finance software, CRMs and sales platforms
- Environmental sensors: temperature in cold rooms, humidity, voltage and fuel
- Automatic daily or monthly reports sent by email without manual work
- Immediate alerts when a critical value (such as temperature) crosses its limit
- Dedicated software and scripts when no ready-made tool exists
- Ongoing maintenance and monitoring by our engineering team
Single accountability
Why one team is the better answer
When the network, the servers and the support are handled by the same office, problems are solved faster and nobody passes the responsibility on.
- 01
One contact number.
Whether the fault is in a cable, a switch or a server, you call one team and we follow the problem until the system is working again.
- 02
Accurate documentation.
The network, the servers and the passwords are documented in one diagram that is handed over to you. When something changes, the diagram is updated at once.
- 03
Full responsibility.
We installed it, we configured it and we maintain it under contract. You never have to mediate between several companies.
Technology
Technologies we work with
Platforms we deploy, configure and support.
- Microsoft 365
- Microsoft Azure
- Amazon Web Services
- Google Cloud
- Proxmox
- VMware
- Hyper-V
- Linux Server
- Windows Server
Where we are
Where to find us
Our office is in Fushë Kosovë. We work with businesses across Kosovo and Albania, on site.
Questions and answers
Frequently Asked Questions about our IT Services
Direct answers on how 3IT engineers design, secure, and manage enterprise IT infrastructure in Kosovo and Albania.
- 01. What IT services does 3IT.solutions provide for businesses in Kosovo and Albania?
- 3IT.solutions provides end-to-end IT services structured across three pillars: Hardware (switching, routing, enterprise Wi-Fi, virtualization with Proxmox/VMware, structured cabling, CCTV & biometric access control), Software (cloud migration, Microsoft 365, cybersecurity hardening, 3-2-1 immutable backup & disaster recovery), and Support (continuous telemetry monitoring, automation, SLA contracts, and on-site engineering intervention).
- 02. Why is having a single partner for Hardware and Software more effective?
- When equipment vendors and software providers are separate, finger-pointing inevitably occurs during downtime. Our 3-in-1 model ensures complete accountability: one team engineers the network, configures the servers, and assumes direct legal and contractual responsibility for system uptime.
- 03. Which regions and cities are covered by your on-site engineering team?
- Based in Fushë Kosovë, our field engineering teams provide fast on-site support across all municipalities of Kosovo (Pristina, Prizren, Peja, Ferizaj, Gjilan, Mitrovica, Gjakova) as well as Albania (Tirana, Durrës, and surrounding commercial hubs).
- 04. How does proactive monitoring and telemetry work?
- Rather than waiting for staff to report network failures, we deploy continuous automated telemetry on routers, switches, servers, and storage. Alerts are immediately routed to our engineers upon temperature spikes, packet loss, disk wear, or security anomalies.
- 05. Can you conduct an initial assessment of our existing IT infrastructure?
- Yes. We offer a complimentary initial on-site infrastructure assessment to audit your network topology, rack neatness, backup reliability, and firewall security before recommending concrete, vendor-agnostic upgrades.
No-obligation consultation
Tell us what is not working, or what you want to build.
One message or one call. We come to you, we look at what you have, and we tell you plainly what it needs.
Online response within 15 minutes Engineers on site