One company for all three layers
3IT.solutions exists because the equipment, the software and the support are one system, and someone has to be responsible for the whole of it.
- 01 HARDWARE
Hardware Infrastructure
- Cisco / UniFi
- Rack servers
- CCTV and Wi-Fi
- 02 SOFTWARE
Cloud & Systems Security
- Microsoft 365
- Automated backup
- Cybersecurity
- 03 SUPPORT
Monitoring and support
- Proactive monitoring
- Online response < 15 min
- On site: Kosovo and Albania
- Response
- < 15 min
- Online response
- Monitoring
- Continuous
- Coverage
- RKS · AL
Our experience in the field
More than 10 years of hands-on work with computer networks, servers, camera systems and the software that keeps them running. We built this experience managing systems in education, in software companies and in the public sector, places where a server or network going down affects hundreds of staff at once.
Alongside the equipment, we have built system integrations and internal platforms, and every project comes with clear technical documentation that stays with the client.
The right answer: 3 layers, 1 responsible party
In most businesses one company installs the network, another sells the servers and a third looks after the software. When work stops in the middle of the day, each one points at the other and the business loses time and money.
Our answer is direct: we take responsibility for the whole chain. We choose and install the equipment, we configure the servers and the software, and we maintain them under the service agreement. With a single contact number, every request is handled by our team.
How we work in practice
We make no assumptions without seeing the real situation. We come to your premises and look at the cabling, the existing equipment and the way your staff work.
We give you a simple written plan: what needs fixing, what it costs and how interruptions are prevented. Once everything is installed, we hand over the full network diagram with the passwords and put the system under active monitoring with a maintenance agreement.
Coverage in Kosovo and Albania
From our head office in Fushë Kosovë, our engineers travel regularly for installations and on-site support for clients across Kosovo and Albania.
Tell us what is not working, or what you want to build.
One message or one call. We come to you, we look at what you have, and we tell you plainly what it needs.