Question 1

Do you work in both Kosovo and Albania?

Accepted Answer

Yes. Our office is in Fushë Kosovë and the same team covers both countries, including on-site work in Albania.

Question 2

Do you only sell equipment, or do you also install and support it?

Accepted Answer

We supply, install, configure, document and support it. The support contract is the part we consider most important.

Question 3

Is the monitoring 24/7?

Accepted Answer

The monitoring is continuous, around the clock. Our team responds within the hours agreed in your support contract.

Question 4

Can you work with what we already have?

Accepted Answer

Usually, yes. We start by documenting what is there, then tell you what can stay and what should change.

Question 5

Do you build custom software?

Accepted Answer

Yes, when the right tool does not exist or when your systems need to be connected to each other. Automation and integration is the work we do most.

Contact

Fushë Kosovë